Privacy Policy for Sunpel

At Sunpel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services.

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

1. Consent

By accessing or using Sunpel, you agree to this Privacy Policy and consent to the collection, use, and processing of your information as described here.

2. Information We Collect

We may collect personal and non-personal information when you use Sunpel.

Information you provide directly

When you contact us, subscribe to updates, or use any forms on our website, we may collect details such as:

  • Your name

  • Email address

  • Phone number

  • Any information you include in your message or attachments

Information collected automatically

When you browse Sunpel, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Internet Service Provider (ISP)

  • Date and time of visit

  • Referring and exit pages

  • Pages viewed and actions taken on the site

3. How We Use Your Information

We use the information we collect to operate, improve, and secure Sunpel. This may include using your information to:

  • Run and maintain the website

  • Improve website performance and user experience

  • Personalize content and recommendations

  • Understand how visitors use the site

  • Develop new features and services

  • Respond to enquiries and provide customer support

  • Send updates, newsletters, or promotional content where permitted

  • Prevent fraud, abuse, and security threats

4. Log Files

Sunpel follows standard log file practices. These log files may record information such as IP addresses, browser type, ISP, date and time stamps, referring/exit pages, and clicks.

This information is used for purposes such as:

  • Analysing trends

  • Managing the website

  • Tracking user activity on the site

  • Gathering demographic information

Log file data is not linked to personally identifiable information.

5. Cookies and Similar Technologies

Sunpel uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with the website.

Cookies may be used to:

  • Remember user preferences

  • Improve website functionality

  • Measure performance and traffic

  • Personalize content and advertising

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. Advertising Partners and Third-Party Services

Sunpel may work with third-party advertising partners, analytics providers, and service providers that use cookies, web beacons, or similar technologies.

These third parties may collect information directly from your browser or device when you use our website. Their use of information is governed by their own privacy policies, not this one.

Sunpel does not control the cookies or tracking technologies used by third-party advertisers or service providers.

7. Third-Party Privacy Policies

This Privacy Policy applies only to Sunpel. It does not apply to third-party websites, services, or advertisers linked from our website.

We encourage you to review the privacy policies of any third-party websites or services you visit through Sunpel to understand how they collect and use your information.

8. GDPR Data Protection Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These may include:

  • Right of access – request a copy of the personal data we hold about you

  • Right to rectification – request correction of inaccurate or incomplete information

  • Right to erasure – request deletion of your personal data in certain circumstances

  • Right to restrict processing – request that we limit how we use your data in certain cases

  • Right to object – object to the processing of your personal data in certain situations

  • Right to data portability – request transfer of your personal data to you or another service provider where applicable

If you would like to exercise any of these rights, please contact us.

9. Children’s Privacy

Protecting children’s privacy online is important to us. Sunpel does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us immediately. We will take reasonable steps to remove that information from our records as quickly as possible.

10. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11. Changes to This Privacy Policy

Sunpel may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices.

When we make updates, we will revise the effective date at the top of the policy. Continued use of the website after any changes means you accept the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the contact details provided on Sunpel.